KGT Builders’s Five Point Promise – Your Key to Peace of Mind
With over 45 years as a design-build home remodeling and renovation company, KGT Builders owes our success to the value our clients place on our services.
We built our company based on a single, underlying objective – providing unequaled client service through every phase of construction, from our first consultation until the end of construction and beyond.
Our Five Point Promise is Our Guarantee
Communication is the cornerstone of our client relationships. KGT Builders is committed to continuous communication regarding every detail of your renovation or construction project from start to finish, a covenant that is fundamental to our entire team. Calls, texts, and emails are responded to within hours, not days. Plus, our clients have 24/7 access to their project in our “Client Portal” which keeps you up-to-date on the progress of your remodel. These are the business principles that propel our firm.
KGT Builders is gratified by the overwhelming support and confidence our clients place in our company, and their appreciation of the finished project. Our commitment to excellence, beginning with creating your initial design plan through the final client approval process, runs deep and is never compromised. No corners are cut, no small detail is left unattended. We take our reputation seriously, and provide the finest, most comprehensive design and construction services available.
When you select KGT Builders for your home renovation or project or complete custom home build, you can rest assured we’ll do everything necessary to deliver the finished project within the promised time frame. Our promise is to be on time beginning with the presentation of your design plans through the delivery of materials to the job site and the expert performance of our entire construction team. We also understand our clients’ financial considerations and assure you of our commitment to staying on budget and eliminating any unnecessary surprises. We give you our word that we will track all costs associated with your remodeling project at every phase of the job to ensure we complete the task at the agreed-upon costs while reducing the risk of added expenses throughout the entire job.
The Five Point Promise at KGT Builders is backed up by our Five-Year Warranty on all aspects of our craftsmanship and construction services. We don’t forget about our clients when the job is done. We will reach out to you six months, a year and five years after completion of your home. If you ever have an issue with any of our firm’s workmanship or quality, we’re here to make it right, right away.
The KGT Five Point Promise is based on our team’s underlying passion for delivering the ultimate client experience and delivering a final product that surpasses their expectations.