Your Portal for Clear, Consistent Communication

Your Portal for Clear, Consistent Communication

BY Theresa Ulrich On

We’re dedicated to clear, prompt communication at every stage of the remodeling process. It’s one of the five grounding principles that comprise our Five-Point Promise of complete customer satisfaction, and we’re committed to it whether our clients are across the country or in the next room.

Our custom client portal plays a big role in helping homeowners stay in the loop about the details of their projects. Below are five of the many things you can do through the portal, using any computer, tablet or smartphone.

1. Track Progress—Any Time, Anywhere

With just a click, our portal allows you to check in on how your project is progressing from anywhere with an internet connection. Through it, you can easily see what’s been completed as well as contact our team—day or night, seven days a week, whether you’re working from home or are miles away. We know that communication is key, and you’ll receive weekly updates from our Project Supervisor to let you know what happened on your project and what’s planned for the week to come. 

2. Keep an Eye on Expenses

Tracking how much you’ve spent isn’t the most exciting aspect of a remodel or new construction project. However, it can be an easy task thanks to our client portal. With a few clicks or taps, you can view a categorized list, making keeping an eye on your expenses a breeze. In addition, you can easily view upcoming draws and pay online, eliminating the hassle of writing and mailing checks. 

3. Approve Change Orders From Home

Changes are common in any kind of remodeling project, and with our custom client portal they can be convenient as well— whether there are additional costs involved or the changes just need your approval. Gone are the days when approving a change order request requires a trip to the builder’s office or access to a printer and fax machine. Thanks to 24/7 online access, you can give the OK from any connected device without leaving home or even leaving your couch, allowing your remodel to move ahead without delay. 

4. View and Share Photos

Watching your project take shape is one of the most enjoyable parts of a renovation. Our portal allows you to watch your space as it’s being transformed through a customized photo album you can access from anywhere. You’ll be able to see your dream materialize, as well as share photos of the progress with family and friends on your favorite social media platforms. 

5. Stay Up to Date

Our portal’s detailed calendar is designed to let you track the status of your project, upcoming milestones and important dates, all at a glance. You’ll stay in the know about what’s coming and when so you can be prepared for each step in the construction process. And, since finishing every project on time is another aspect of our Five-Point Promise, you’ll be able to look ahead to the completion of your renovation.

Our commitment to clear, consistent communication stems from our dedication to excellence in every part of the renovation process. Contact us today to schedule your complimentary virtual consultation and put every aspect of our Five-Point Promise to work for you.